Build Morale when Times are Tough

Times are tough, and as a result, morale can suffer. So what can the leaders of an organization do to help team members feel more confident and at ease? Below are a few simple tips:

  1. Give Sincere Compliments: When times are tough, we can easily be distracted (sometimes just trying to stay above water). That is the time that your team members need reassurance, and a sincere compliment can go a long way in helping your team feel more comfortable.  Remember that the team member doesn’t have to be perfect — just improving.
  2. Share Information: People fear the unknown a lot more than reality in most cases. If your team knows what’s wrong, they can often help you fix it. Often, leaders will try to protect the team by keeping negative information to himself/herself, which just makes the team wonder what you are hiding. Fear causes people to react aggressively, so share information, and your team will help you.
  3. Set a Goal: A shared goal can help the team work together toward a common result. A number of small successes can improve morale dramatically.
  4. Brain-Storm: Challenges are often opportunities in disguise. When challenges develop, get your team together and brain-storm solutions.  One big idea can open up additional revenue streams.

Get your team working toward a common goal by praising them and working on tough challenges together. Your team culture will grow, and you will be way ahead of the game when things turn around.

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Galderma Laboratories hosts Creating a Team Culture and Structures team building workshops in Dallas, TX

I had the pleasure of working with a dynamic group of women from Galderma Laboratories in Dallas recently as they completed a full day of team building workshops, including Creating a Team Culture and Structures Team Building Event. Founded in 1981 as a joint venture between Nestlé and L’Oréal, Galderma now employs more than 3,200 people around the world. They are one of the world’s leading dermatology companies. This group of women that I had the pleasure of working with provides all of the administrative support to the sales, marketing and production department leaders.

We began the day with Creating a Team Culture, and specifically with taking a look at personality styles. This prompted a very lively discussion as the women grappled with how they have experienced different personality styles in the workplace. They found it very insightful and helpful to learn about typical strengths and weaknesses of each style, and had a passionate discussion.

This led nicely into exercises centered around the four sets of Leadership Principles. We covered the areas of building trust and rapport, managing conflict, gaining cooperation, and building your team. By the end of the Creating a Team Culture portion of our team building day, they were conversing and interacting much more freely than at the start of the day!

The second half of the day was Structures – a wonderful team building workshop that engages the participants in solving a series of puzzles and challenges in order to accumulate the parts needed to build two dollhouses. They must be creative and work very closely together in order to be successful. With the success of the morning workshop, this was easier for them than it otherwise might have been!

The dollhouses were donated to the Ronald McDonald House of Dallas where they will go to be available for children to play with when they are in residence. It added a dimension to the event that reminded everyone that there is a larger picture to keep in mind.

“Ellen did an amazing job with our team! Everyone found the morning session to be eye-opening and extremely helpful as we strive to understand each other better. The afternoon session really cemented it all together for us by giving us the chance to play together. This is a different team now!” — Josie Razo, Galderma Laboratories

Engaging in a full day of team building activities can be a great way to bring your team together. With Creating a Team Culture as a morning classroom-based workshop to address principles, and Structures as a more active team building exercise in the afternoon, it creates the perfect combination!

What is Your Favorite Team Building Game or Team Activity?

Everyone has been a part of or led some type of fun team building game or team activity. What was your favorite? Was an event, an outing, or just a fun game that everyone loved?

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CUNA Hosts Ace Race Golf Team Building to Benefit Mission Central Food Pantry In Dallas

80 members of the CUNA Select Leadership Team came together in Dallas, Texas for an Ace Race Golf Team Building Event. The opportunity was a great experience for team building, fun, friendly competition, and to donate food to the Mission Central Food Pantry. Everyone had fun designing a miniature golf hole and then competing to make an “Ace” (hole-in-one) at each hole. The twelve hole course made with mats of felt for the green and non-perishable food items to construct the holes and obstacles provided a challenge and fun to all of the participants. The fun and learning culminated in all of the food items being donated to the Mission Central Food Pantry. There was learning, fun and a great feeling when a representative of the food pantry explained how the food would be used and the tremendous difference it would make in the lives of individuals.

This Golf Team Building event is a fun way to teach some basic team building principles while having fun and giving back to the community. The teams were formed randomly but each team had to use the experience and talents of the members to complete the tasks. Some people are good at the design of the golf holes, others have the ability to put the parts together in a specific order to construct the holes: others have the ability to hit the golf ball and make the critical shot; still others are able to organize the individuals to get the best from each one. The best teams are those that recognize how each individual can contribute to the team and then cheers them on to make significant contributions. One “sentence” that was reiterated was, “None of us is as smart as all of us.”

Thanks CUNA for a great event and for making a significant contribution to the Mission Central Food Bank. May the Ace Race experience benefit you as your gracious gift to the food pantry will benefit so many in need.

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Posted in team building events Texas by Craig Wagganer. Comments Off

Can Team Building Increase Productivity in a Recession?

When the economy is slow, company managers and leaders have to be very cautious with every expense. As a result, we will often put off hiring new employees until more certainty in the marketplace develops. Although natural efficiencies will develop in a downward economy, can team building activities help increase productivity so that we can avoid the expense of adding on new personnel? The answer to that question is… “Well… It depends…”

Don’t Confuse “Morale” with “Productivity”

Team Building Increases ProductivityTeam Building is almost a generic term that is used for both “morale building” activities and “productivity building” activities interchangeable, but if you confuse the two activities, you can make some costly mistakes. Morale building activities can include anything from going out to a movie together to an office holiday party to entertainment style activities at annual meetings ans conventions. These activities provide a shared-experience that builds temporary camaraderie and provides a fun relief to the normal day-to-day rat-race. Productivity building activities are training events or innovations that help teams do more with less. Although people will often call both of these types of activities “Team Building”, the activities themselves get totally different results. Both are needed to create a team culture, but quite often, managers and leaders will schedule one type of activity hoping to get the needed result from the other type of activity and be sorely disappointed.

Although productivity will often improve (sometimes dramatically) when morale improves, an increase in morale doesn’t always cause a team to be more productive. For instance, if a manager came into the office and announced that the entire team would get the whole week off and still get paid, morale would skyrocket, but productivity would drop to zero for the week. Morale building activities like team outings and company parties are extremely important, but they can’t entirely replace productivity building events and activities.

Since the team atmosphere created by morale building activities can be temporary, you’ll want to schedule activities like this regularly so that the individual team members get to interact with each other in a more fun way to build camaraderie. Charity team building events at annual meetings or conventions can be a great way to insert a morale building activity. These team building functions are very economical, because the company can generate great public relations without increasing the cost of conducting a convention or annual meeting. For instance, most conventions are going to have some type of entertainment or at least a company outing of some kind. Many companies are replacing these activities with a charity bike build or a team scavenger hunt where team members build gift baskets for soldiers. The investment in each activity is fairly similar, but the results of the charity activities often provide impactful, lasting memories that build great camaraderie between team members.

Build Teams by Training Team Members Together

In addition to morale building activities, a team also needs to develop new skills in order to keep them productive. Many years ago, a mentor of mine told me that “You can’t build a team by training individuals, but you can build a team by training individuals together.” I didn’t really understand the power of this advice until I started my own business, but I understand it more and more as my company grows and grows. For instance, many big companies offer tuition assistance for higher level degrees for their employees, but what often happens is that a company will invest a ton of money into the development of an employee only to have the person leave the company and start working for a competitor. This happens because the individual employees is growing, but the team as a whole is stagnant.

Oddly enough, any skill development activities will work to build the team culture in an organization if the skills developed gives the team a competitive advantage in the marketplace. For instance, Apple decided to eliminate cash registers inside their Apple Stores and replace them with the ability for any employee in the store to be able to use their smartphones to ring-up items for purchases on their smartphones. Because Apple is doing something that no one else is doing, the employees who have been trained in this new technology feel like they are a part of an elite group that is different from other retail stores. Whether they are or not doesn’t really matter, because the team believe that they are ahead of the curve. Customers can find an Apple employee and within seconds create a purchase and have the receipt sent to the customer via email and be on their way. A dramatic increase in productivity and decrease in cost while creating more of a team atmosphere among employees.

“Soft-Skills” Team Building Training is Most Productive

The most effective team training to increase productivity comes from “soft-skills” training, though. While Hard-Skills are ones essential to doing individual jobs within a company — for example hard-skills for an engineer might be calculus and physics — soft-Skills are skills that improve productivity no matter what specific role that a person has within an organization. Soft-skills would include communication skills, presentation skills, the ability to persuade people, the ability to coach and mentor others, etc. If the engineer improves in any or all of these soft-skills, then he or she will likely improve their individual success as well as the overall success of the team.

When teams train together in these soft-skill areas, they automatically develop that same type of team culture that Apple developed with the technology change. Team members know that they are a part of a unique, elite group that is different from most organizations (because most organizations don’t train this way).

For example, a few years ago, I was hired by a commercial construction company to help them deliver high-level sales presentations better. Companies that build skyscrapers or have groups of construction projects often bid out these huge projects in one big contract, so they will often ask for huge proposals and have each qualified contractor come in and do a presentation to narrow down the field. The company that hired me was closing about one out of six of these presentations, but wanted to increase their numbers. So we conducted a series of presentation skills classes with the teams of presenters. Because they trained together, they developed a team culture that showed up when they conducted their presentations. Quite often, at the end of their presentations, the board members who were in the audience would say, “We chose this group because they just seemed to work very well together.” The team culture showed, because the individuals within the group had been trained in soft-skills together, so they saw themselves as having an advantage over other presenters (and they had one.)

Presentation skills, people skills, coaching, mentoring, and other soft-skills training can really help teams become more productive as long as the teams are going through the training as a team. I remember my college football coach telling us, “You don’t fight for records or awards, you fight for the guy who is next to you in the trenches.” When teams train together, they build a rapport that lasts.

UnitedHealthcare Hosts Bike Team Building Event in New Orleans and Donates 12 Bicycles

UnitedHealthcare brought members of their National Clinical Excellence Team together in New Orleans, Louisiana, for a Build-A-Bike Team Building Event. One of the end results of the program was 12 new bicycles being given to The Future Leaders of America. Other results were a great amount of fun, laughter and learning. The activities focused on building collaboration, improving communication and understanding each other as co-workers and team mates. The event was action packed and fast-paced and kept the participants moving. The overall result was ton of enjoyment and some important lessons learned and reinforced.

One important aspect of the event was the focus on being one team. Many times when we are placed in groups we become competitive with others. Just like the everyday situation where we work in departments, are separated by locations, or divided into divisions. Often times the result is competition within the organization. Competition can be good if it brings out the best in everyone concerned, but too often competitiveness results in hoarding materials, information and/or resources. In the program individuals experienced the destructive side of competition and how it hurts the overall progress of the team. There was a lot of laughter, and fun, but the points were well made during the experience.

Congratulations to UnitedHealthcare for sponsoring the Build-A-Bike Team Building Event and giving their people an opportunity to have fun while growing in their leadership and team building skills. And for the special opportunity of giving back to the community by donating 12 bicycles to children and families that can really use and will really appreciate them. The communities around New Orleans (including coastal cities in Texas and Mississippi) have really rebounded since Katrina, and we are glad to be a part of the recovery.

Participants of Presentations Skills Class in Dallas Texas Deliver Concise and Compelling Presentations

Presentation skills class in Dallas, Texas November 17-18 provided a great opportunity for participants to deliver concise, compelling presentations.

The Leader’s Institute® held its two-day presentation skills class in Dallas, Texas with a very energetic and enthusiastic group.  Participants were able to get rid of the fear of public speaking and deliver dynamic, engaging presentations.  By the end of the second day, each participant delivered their presentations with ease by learning how to use a clear, easy-to-follow structure.  They were able to design these presentations in 15 minutes or less!  Then they added more flavor to them, by incorporating stories, analogies, demonstrations, and audience participation questions.

The Leader’s Institute® offers more than just a presentation skills class.  It’s truly a life-changing experience!  Classes are offered approximately every 3 months in Dallas, Texas and across the U.S.

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Jazz Up Christmas Banquets and Year End Meetings with Quality Team Building Activities

Want to jazz up your Christmas Banquet, holiday event, or year end meeting this year? A quality team building activity can add some fun and enthusiasm to the meetings and support a charity in the process. Charity team building events are still a fairly new invention, but these activities are growing in popularity by leaps and bounds every single year. These activities combine fun (and funny) exercises to build camaraderie to either build something or accumulate something that will later be donated to a charity on behalf of the sponsoring company or group.

For example, the grandfather of all of the charity team building events is the world-famous Build-A-Bike® team building event where participants work together to accumulate pieces of bicycles to build brand-new bikes for underprivileged kids in the area. This event is still the most popular, with good reason, because it combines fun and energy with an emotional appeal of helping kids. The big ending for these events is when kids come rushing into the room, and each individual team gets to donate their individual bike to a single kid. This leaves every participant feeling that his/her contribution was important to the success of the activity. Lots of fun!

Golf team building for a cause is the newest charity team building activity, and it is quickly becoming a popular choice because of the new economy that we are working in. This activity has participants accumulate non-perishable food items that are used strategically to design a custom golf-course for the group. Of course, once the course is dismantled, all of the food items are donated to a local food pantry. These food pantries are really struggling to keep up right now, because the number of families coming to them for food each week is increasing while donations are really low because of the economy. So they directors of these pantries are extremely grateful for these big donations (most often over 1000 lbs of food).

Another good choice is to do a scavenger hunt where participants race to accumulate items that are used to create care packages for soldiers who are away from their families. Especially around Christmas time, these care packages are a welcome to soldiers who are stationed in foreign countries.

For information about a charity team building event, call an event specialist at (800) 872-7830.

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Posted in team building events team building tips by Doug Staneart. Comments Off

American Airlines Bad Team Building

I saw this ad from American Airlines on TV a few nights ago. It is about a bad team building event, and it cracked me up. Rough week for American Airlines, but this is really funny. I guarantee that our team building events are NOTHING like this one.

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Team Building in Cities Outside the Major Metroplexes

Just because your city has under 20 million people doesn’t mean that you shouldn’t be able to schedule one of the best team building events in the world! Because of the size of The Leader’s Institute® Team Building company and because our team building instructors are based in cities across the United States, we can deliver team building events in just about any city in America, Canada, and Europe.

The following is a list of cities where we offer teambuilding programs and team building activities.

We offer over a dozen different programs including philanthropic events, workshops, seminars, and breakout sessions. For details about all of the options that are available in each location above, click the Team Building Events link in the tool bar at the top of the page. We look forward to working with you on your next program!